Looking for help from US Commercial PV Technicians

I am on an innovation team with Fluke Corporation trying to find new solutions for the solar O&M process, specifically for commercial or utility installations.  I normally do not reach out on a forum like this but we are hoping to better understand the processes and the challenges that PV technicians face and tackle in the field.   I'm hoping to find some Technicians, supervisors, or commissioning engineers willing and available to speak to us for ~1 hour.  This is not a marketing call, I will not try to sell you anything, I am just trying to learn from you and your experience so that we can create a better product to meet your needs.

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